PDF88 Application Privacy Statement

Please Download the Instruction Guide:   Click Here     View the Product's Knowledge Base:     Click Here

This product privacy only applies to the installation relating to these instructions.  If the PDF tool is installed in the client’s Azure environment, it is seen as a customization and product privacy policy language will be stated in a Master Services Agreement that will be signed by both the client and SoHo Dragon (SoHo).

We at SoHo are committed to protecting your privacy. This Product Privacy Policy applies to your use of PDF88 (SoHo Dragon’s PDF markup tool) Subscription Service as a customer of SoHo. This Product Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your PDF data for the tool. It also describes your choices regarding use and your rights of access and correction of your Personal Data.

This Product Privacy Policy also describes how we process PDF file Data on behalf of our customers in connection with PDF88. This Product Privacy Policy does not apply to any information or data collected by SoHo as a controller for other purposes, such as information collected on our websites, different applications, or through other marketing channels. Please find the SoHo Privacy Policy that covers this information or data by clicking here.

SoHo processes Customer (User) Data for PDF88 under the direction of our Customers. It has no direct control, access, or ownership of the actual PDF File Data we process on behalf of our customers. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent before transferring the PDF Data to SoHo Dragon for processing purposes. The terms not otherwise defined here shall have the meaning outlined in the SoHo Dragon Customer Terms of Service. In the event of a conflict between this Product Privacy Policy and the Customer Terms of Service, the terms of the Customer Terms of Service will control.

We periodically update this Product Privacy Policy. We will post any changes on this page, and if the changes are material, we will provide an update through the notification app in your admin email of the Subscription Service.

A. The SoHo Dragon Subscription Service

The PDF88 online Payment Subscription Service is performed by a 3^rd party provider Recurly.  See this link for their Privacy Policy, Terms of Service and Acceptable Use Policy.

PCI-DSS Compliance

The PDF88 admin data such as email address and subscription ID is stored in HubSpot. See this link for their Privacy Policy

B. Use of data By Our Services 

Our PDF88 customers use the PDF88 markup editor subscription service only to edit their PDF files. When customers use this Subscription Service, SoHo Dragon does not control or collect the content of PDF files or collect any personal user  data other than:

• Email address
• Last Saved PDF file date
• O365 Tenant ID

The PDF88 file functionality is controlled and saved in the user’s browser, NOT in SoHo’s hosted environment. Editing PDF information is regulated by the user’s browser policies, disclosed, and protected by their organization’s O365 privacy policies in their environment.

A. With Service Providers

We do not.  This isn’t our business model

B. In accordance with Compelled Disclosure

We reserve the right to use or disclose your collected Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect

(1)              O365  Integration
Using the ‘O365 Integration’ with the PDF Tool will grant the SoHo access to the customer’s MS Graph API.  This information is stated in the figure below:

There is no access to user passwords, server information, email metadata, and message bodies.

(2) Azure  Integration

There is no integration with the customer Azure environment.

Data Practices and Service Data

We automatically collect PDF save metrics and information about how Users interact with and use the Subscription Service. We use this information to develop and improve the PDF Tool.  We do not share or publish this service data with third parties in an aggregated and anonymized manner.  Using Azure App Insights, we generally anonymize information via our mobile applications, device identifiers, and OS versions.

You may request the deletion of your email address or Subscription Service by sending a request here.

SoHo does not collect any PDF file data.  User Data collected during your use of the Subscription Service is retained as long as you have a paid Subscription and/or remain an active customer in our system.  Your data is deleted upon your written request or after an established period following the termination of all customer agreements. In general, Customer Data is deleted after your paid Subscription ends and your portal becomes inactive.

 We do not.  This comes from your tenant's MS Graph endpoint.

Privacy Shield Notice

With respect to personal data received or transferred under the Privacy Shield Framework, SoHo Dragon is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, SoHo Dragon may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  You may direct any inquiries or complaints related to our Privacy Shield compliance here.